Home policy documents

Our easy-to-read policy documents mean that you know exactly what you're covered for

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Before you buy an insurance policy, it’s important you understand what you’re buying. The Policy Summary document gives an overview of key covers and exclusions. The Policy Wording is the full contract document. Those below are our current versions. If you’re already a customer, please login to find the documents for the policy you have purchased.

Home Insurance

Home Plus policy documents
Crystal Mark Plain English Approved

A high level of cover with a comprehensive range of features and benefits for your home.

For policies bought before 8 December 2017

For policies bought on or after 8 December 2017

For policies bought on or after 24 May 2018

Home Select policy documents
Crystal Mark Plain English Approved

A product offering fundamental cover for both buildings and contents, provided by Policy Expert.

For policies bought before 8 December 2017

For policies bought on or after 8 December 2017

For policies bought on or after 24 May 2018

Home Premier policy documents
Crystal Mark Plain English Approved

Policy Expert Home Premier provides one of the best quality offerings on the market, at a competitive price.

For policies bought before 8 December 2017

For policies bought on or after 8 December 2017

For policies bought on or after 24 May 2018

Home Essentials policy documents
Crystal Mark Plain English Approved

Home Essentials provides a good level of features and benefits. Exclusively available through Policy Expert.

For policies bought before 8 December 2017

For policies bought on or after 8 December 2017

For policies bought on or after 24 May 2018

AXA policy documents

One of the biggest and well known insurance companies in the world.

Ageas policy documents

An award-winning insurance provider, operating across Europe and Asia.

Ageas Optima policy documents

Provides great cover for those who need extended cover outside the home.

Aviva Your House policy documents

Aviva has been around for over 300 years and is the UK's largest insurer.

Aviva Home Plus policy documents

Aviva’s Home Plus policy is ideal for customers needing a higher level of cover.

Midas policy documents

Specialist company that covers unusual properties, flood and subsidence.

UK General policy documents

An award-winning insurance company that prides itself on customer service.

Legal Assistance

Policy Expert policy documents

This comprehensive policy offers a range of cover to match today’s growing need for legal advice and protection. Please see attached notice to Legal Assistance policyholders regarding change of name and address for Great Lakes. View notice.

Select

Plus

Home Emergency

Policy Expert policy documents

Open all day, every day, 365 days a year, our Home Emergency providers are with you when you need them. Please see attached notice to Home Emergency policyholders regarding change of name and address for Great Lakes. View notice.

Select

Standard

Plus

Key Cover

Policy Expert policy documents

Losing your keys can be a very expensive and anxious experience. This cover provides 24-hour emergency assistance should your keys be lost or stolen.