96%
average customer rating for our claims
(from 25 reviews 1)
90%
average customer rating for our service
(from 6,678 reviews)
94%
of our customers are happy to recommend us
(from 13,631 reviews 1)
93%
of customers save money when they switch to Policy Expert
(from 1,668 survey responses**)

Some customer reviews for our service

(from 6,678 independent TrustPilot reviews)
5 5/5 Excellent
Excellent, honest service!

5 5/5 Great product at a great price.
Great product at a great price.

5 5/5 Treated like a valued customer.
I took out home/buildings insurance last year with Policy Expert and I have renewed with them again this year. I renewed online with a man called Craig who spoke well and was extremely helpful. He also added on a few extras with no extra cost. Very pleased, very helpful company.
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5 5/5 sensible underwriting at last!
Good to see an insurance company whose recognition of risk is balanced and proportional and premiums reflect this. Most sensible proposal questions I have ever been asked when applying for insurance. I hope the only dealings with this company is when I renew, but if the claims process is as efficient as the proposal system I should have no worries.
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