96%
average customer rating for our claims
(from 25 reviews 1)
87%
average customer rating for our service
(from 4,336 reviews)
91.9%
of our customers are happy to recommend us
(from 7,540 reviews 1)
93%
of customers save money when they switch to Policy Expert
(from 1,722 survey responses**)

Some customer reviews for our service

(from 4,336 independent TrustPilot reviews)
5 4/5 A few questions which were answered …
A few questions which were answered before I bought my policy

5 5/5 It was nice finally to find a company …
It was nice finally to find a company that didn't hike the price up the 2nd year. It meant I didn't have to spend time looking and entering all the information again. Thank you .
...more

5 5/5 Really quick and easy to confirm hpme …
Really quick and easy to confirm hpme insurance reasonable price with great cover. All good so far.

5 4/5 Very friendly and helpful staff
Very friendly, helpful customer service staff, she even rang me straight back when we got cut off mid call, and a flexible approach to renewal rate.

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