The friendly insurance experts
We're the UK's fastest-growing and highest-rated home insurance provider
We launched Policy Expert in 2011 because we wanted to put people first. Within two years we became the number 1 rated UK home insurance provider on Review Centre - an accolade we've held ever since.
Today we insure over 425,000 homes across the UK, and are still putting people first. We've been awarded a 5-star rating from Defaqto, and a Crystal Mark from the Plain English campaign for our jargon-free
We're also a proud member of the Flood Re scheme that helps people in flood risk areas access affordable flood cover.
Policy Expert Giveback
Policy Expert Giveback, a program created by a dedicated group of employees with the backing of our management team,
is an example of how Policy Expert supports the passion of our employees to make a positive impact.
Policy Expert are delighted to support KidsOut, a fantastic charity that provides disadvantaged children across the UK with exciting memories to cherish. Whether helping out in simple ways or volunteering our time, skills and creative abilities,
Policy Expert employees have the opportunity to make a meaningful difference in the lives of others and have an enduring impact on the children helped by KidsOut.
To learn more about KidsOut, please visit www.kidsout.org.uk
We're proud of the industry awards we've received for our customer service.
But we really love it when our customers let us know how happy they are.
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provider in the UK*
What our customers say
average customer rating for our service
Clear quote where one can see offer
Clear quote where one can see offer. Able to adjust needs to revise. Best price with known company. Instalment option
Excellent service. Cheapest quote even with the renewal quote
Only the best will do.
I have been with policyexpert for a number of years and find them to be one of the best insurence companies and one of the cheapest.
I am very happy with the service that I receive.
staff helpful and knowledgeable good to…
staff helpful and knowledgeable good to have a company that gives good service
Easy to work with
Never had a problem with policy expert. Time will tell if i need need to claim.
Very clear pricing and a reminder of…
Very clear pricing and a reminder of what we paid last year.We didn’t feel the need to trawl through endless Quito save £2.50
Couldn't beat the price for the cover…
Couldn't beat the price for the cover even though this is the second time I've renewed with the same firm - an unusual situation for me!
Great company, no hassle, always quick response of any needs.
Quick and easy
Easy, quick. Good value. Good communication.
Have had no reason to doubt the effect…
Have had no reason to doubt the effect of this company in any house insurance claim as I have not had to claim for any damages. Therefore as far as Insurance goes I am more than happy with their insurance policy.
of our customers are happy to recommend us
Great service and cover
I was so pleased with this provider I renewed another year - price was realistic and didn't feel was being over charged!!! I would definitely recommend to family and have recommended to a friend!
My home insurance was arranged really quickly, every detail checked by the really helpful adviser. Fantastic price saving me over £9 a month and better cover. Overall I am very happy!
Great price, incredibly helpful and easy to talk to. They helped me get the best price for the most cover leaving me feeling secure.
Saved more and without any hassle
A quick phone call after getting the renewal email lead to an even more competitive quote that beat last years price! All still with the same great cover, best of all no fuss or worry. Thank you
Brilliant, easy & quick to set up, I would certainly recommend to friends and family, also looking at the reviews, they have an amazing reputation, so I had no second thoughts about getting my home insurance from Policy Expert, also I’m now have piece of mind knowing that I am fully protected. Thumbs up to everyone.
Wonderful value and good service
I have found my experience with the company an excellent example of straight forward use of language. The person I spoke to was helpful and polite. I have confidence in this company and have already recommend it to friends and family.
Fantastic would recommend
I can not fault the way they deal with customers my parents have renewed year after year with policy expert never had any trouble very easy to join renew & best price.
Professional call centre. Well trained knowledgeable staff. Good coverage options to suit all budgets. Would recommend the company to friends & family…
Renewing my policy was hassle free and beat online quotes. The gentleman I spoke to on the phone was very polite, clear speaking and explained everything clearly. I used Policy Expert for the last two years and found them to provide a great service…