The friendly insurance experts
We're the UK's fastest-growing and highest-rated home insurance provider
We launched Policy Expert in 2011 because we wanted to put people first. Within two years we became the number 1 rated UK home insurance provider on Review Centre - an accolade we've held ever since.
Today we insure over 400,000 homes across the UK, and are still putting people first. We've been awarded a 5-star rating from Defaqto, and a Crystal Mark from the Plain English campaign for our jargon-free
We're also a proud member of the Flood Re scheme that helps people in flood risk areas access affordable flood cover.
We're proud of the industry awards we've received for our customer service.
But we really love it when our customers let us know how happy they are.
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provider in the UK*
What our customers say
average customer rating for our service
Efficient, easy to deal with
Easy process, best price.
Easy job, very good quote. No brainer.
I have no problem with this company
I have no problem with this company, easy to understand paper work and straight forward renewal
Competitive prices, information easy to access and input.
Renewal price better than anything on …
Renewal price better than anything on Compare the Market.
Easy to use and quick to set up.
Easy to use and quick to set up.
Best rates around
Best rates around. I did accidentally pay annually instead of monthly 🙈 but it’s fine as it did save me more money in the long run.
Got through on the telephone in …in a reasonable time of waiting
Got through on the telephone in reasonable time.
Person on the other end was helpful & efficient.
Renewal was initially high but after phone call, very competitive.
Excellent services great price beat all other quotes by a mile for same cover would recommend
Policy expert, annual renewal for contents and buildings insurance.
Good price and hopefully a good efficient service if needed.
of our customers are happy to recommend us
Really easy to do, noone else can get near the price
Really easy to do, noone else can get near the price, I was amazed by how cheap it comes out for a second year running and I keep looking for the catch but cant find it, I tried a few others including a company who guaranteed to beat it but as they were unable gave me £20 so it was actually even better than it seemed!…
Cheapest policy with all the extras
Great policy, all the extras were added without requiring any further payment. Included more contents cover than previous insurers. Thoroughly recommend based on price and extensiveness of cover…
Very easy to use and order my insurance
Best offer on the website i found, very easy access to policy expert website, instructions to complete my purchase was very understandable and I would highly recommend to a friend or family member who are looking for there own insurance. I don’t think I could find any problems with the internet site itself as I found not problems in finding and getting what I want…
Cheap and easy insurance
I found policy expert on line and everything was straight forward I chose the things I wanted from my policy that was it I was covered and I saved money I'm very happy thank you…
Best value offer, easy to sign up
Policy Expert came top in terms of value on Go Compare when I was looking to renew my Home Insurance. They also had better features than next nearest competitor - eg provided me with Legal assistance within the policy while keeping overall cost of premium down. Would recommend…
Great cover at an affordable premium
I have just renewed my household policy for another year. It protects my home and possessions and am very pleased with the premium quoted. The cover I have chosen suits everything I can think of so I have no worries if I am unlucky enough to have a mishap. The customer service and renewals teams on the phone were efficient and helpful in explaining my options so I can rest assured for another year. I would reccomend Policy Expert…
Cheapest quote around
Chose policy expert due to it being the cheapest quote on a comparison website, set up almost instantly online with no hassle. Probably the easiest thing about moving house was sorting out Home insurance thanks to these guys…