Need to make a claim?

We’re here to help with a hassle-free claims process

Making claims easier for you

We pride ourselves on our claims process. Why? Because we make claims easier for people like you.

Our proactive support helps you avoid problems happening.

We make the claims process as easy and stress-free as possible.

And we work hard to get you back on track more easily

Make a home insurance claim

Home Emergencies

Call this number for 24/7 help with any boiler/heating issues. (If you’ve got separate home emergency cover).

0330 0600 681

Contents/buildings claims

Call this one if you want to make a claim on your home insurance. (Includes escape of water and theft)

0330 0600 670

Legal cover

Call us on this number if you need help on a legal issue – and we’ll help you with what to do next

0330 0600 682

Key cover

Call this one if your keys whereabouts is a mystery. Or if they’ve been damaged. (You’ll need your keycare fob if you’re calling).

0330 0600 623