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Claims Initiative of the Year
British Insurance Awards 2026
Awards...thank you
We're setting the new standard for insurance - and we're just getting started, thanks to our brilliant people and customers like you.
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Our latest wins
A few of the awards we’re proud to have picked up recently.
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Buildings Insurance Provider of the Year
The Telegraph Insurance Awards 2025
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Home Insurance Provider of the Year - 4 years in a row
Moneyfacts Consumer Awards 2024
Awards through the years
2026
- Claims Initiative of the Year - British Insurance Awards 2026
2025
- Buildings Insurance Provider of the Year - The Telegraph Insurance Awards
2024
- Home Insurance Provider of the Year - Moneyfacts Consumer Awards
2023
- Home Insurance Provider of the Year - Moneyfacts Consumer Awards
- Customer Experience Winner - British Insurance Awards
2022
- Insurer Innovation of the Year (Silver) - Insurance Times Awards 2022
- Marketing Campaign of the Year (Bronze) - Insurance Times Awards 2022
- Home Insurance Provider of the Year - Moneyfacts Consumer Awards
- Excellence in Customer Service - Lanarkshire Business Excellence Awards
- Best Home Insurance Provider - Insurance Choice Awards
2021
- Home Insurance Provider of the Year - Moneyfacts Consumer Awards
- Innovator of the Year (Christine Minetou) - UK FinTech Awards
- InsurTech of the Year (Finalist) - UK FinTech Awards
- Personal Lines Insurer of the Year (Finalist) - British Insurance Awards
- Insurer Innovation of the Year (Bronze) - Insurance Times Awards
- Excellence in Technology (Finalist) - Insurance Times Awards
- Best Use of Technology for Customer Experience (Finalist) - Insurance Times Tech and Innovation Awards
- Data Analytics Excellence Awards (Finalist) - Insurance Times Tech and Innovation Awards
- Number 1 rated home insurer (2013 - 2021) - Review Centre
2020
- Best Personal Insurance Broker - Insurance Choice Awards
- Personal Lines Insurer of the Year (Finalist) - British Insurance Awards
- Winners in the Service category for Home Insurance - Compare the Market Simples Awards
- Retail/e-commerce business award finalist - Amazon ScaleUp Awards
- Company of the Year & Insurance Brand of the Year - Data Analytics Award, Digital Insurance
- Highly Commended in the Best Home Insurance Provider category - Moneyfacts Consumer Awards
2019
- Best Overall Insurance Broker for Car Insurance - Insurance Choice Awards
- Best Personal Insurance Broker for Car Insurance - Insurance Choice Awards
- Customer Champion of The Year – Insurer Winner - Insurance Times Awards
- Excellence in Technology Silver Award - Insurance Times Awards
- Technology Innovation of the Year and Best Use of Technology for Customer Experience Finalist - Insurance Times Tech and Innovation Awards
- Highly Commended in the Best Home Insurance category - Insurance Choice Awards
- Customer Experience Award - Insurance Post Creative & Innovation Awards
- Best Customer Experience Finalist, Best Medium-sized Contact Centre Finalist - UK Contact Centre Forum Awards
- Best Financial Services eCommerce Winner - Ecommerce Awards 2019
- Digital Technology Award National Winner - European Business Awards
- UK Innovation Company of The Year - ACQ5 Global Awards
- Best Use of Data Finalist - UK Business Tech Awards
2018
- Best Overall Insurance Broker for Car Insurance - Insurance Choice Awards 2018
- Best Home Insurance Provider - Insurance Choice Awards 2018
- One star accreditation - Best Companies to Work For 2018
- Innovative company of the year (insurance) - ACQ5 Global Awards
- Growth company of the year (insurance) - ACQ5 Global Awards
- Game-changer of the year (insurance) - ACQ5 Global Awards
2017
- One star accreditation - Best Companies to Work For 2018
- Innovative company of the year (insurance) - ACQ5 Global Awards
- Top 1000 companies to inspire Britain - London Stock Exchange Group
- Rising Star - National Quality & Customer Experience Awards 2017