Accessibility at Policy Expert

Our website is designed to work with common browser accessibility tools, so you can use the settings that work best for you.

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  Screen readers

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  Keyboard navigation

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  Text resizing and zoom

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  Reading content aloud

These tools may help if you find it easier to listen to information, enlarge text, move around the site without using a mouse, or have content read aloud. If there is anything that can be made easier for you, please let us know. This allows us to help you and to see how we can continue to improve our website. You can find our contact details at the bottom of this page.

We understand that everyone’s circumstances are different, and there may be times when you need some extra support. As well as any help we can provide with your policy, there are specialist organisations that can offer support with other difficulties you may be experiencing.

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  Money, housing or personal safety

  If you’re worried about debt, benefits, housing or another practical issue, these organisations can offer information and support. Specialist help is also available if someone is controlling your money, bank account, benefits or access to essentials. StepChange – free, confidential and impartial debt advice, with practical support to help you find a way forward. Citizens Advice – free advice and guidance on money, benefits, housing and a wide range of other issues. Surviving Economic Abuse – specialist information and support if someone is controlling your money or access to essentials or has built up debt in your name. It can also help you find further support.

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  Emotional wellbeing

  If you’re struggling to cope, feeling overwhelmed or simply need someone to talk to, you don’t have to face it alone. Samaritans – confidential emotional support for anyone who is struggling or needs someone to listen.

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  Health and serious illness

  A serious illness can affect many areas of life, including your emotional wellbeing, finances and day-to-day circumstances. Macmillan Cancer Support – advice and support with the practical, emotional and financial impact of cancer.

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  Support with later-life issues

  If you or someone close to you needs information or support relating to later life, help is available. Age UK – information and advice for older people and those close to them, covering health, money, care, housing and more.

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  Bereavement

  Losing someone close to you can be incredibly difficult. If you need information, guidance or emotional support, help is available. AtaLoss – a UK-wide service that helps bereaved people find suitable support in their area. It also provides practical information and guidance for anyone affected by loss.