This optional cover provides a temporary replacement car if your car is written off after an accident that was your fault, or if it is stolen.
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Replacement vehicle cover is there for you if your car is written off in an accident that was your fault or stolen and not recovered. We will provide you with a temporary replacement vehicle for up to 21 days, allowing you to stay on the road.
If you have suffered an injury which stops you from being able to drive, or if we’re unable to find a suitable replacement vehicle for you, we’ll offer reimbursement for travel costs, up to a maximum of £420 per claim.
If you need to claim on replacement vehicle cover, we’ll provide you with a car that has a similar engine size to your insured car, but not exceeding 2000cc.
your car is written off following an accident that was your fault, if it is written off as the result of a fire, or if it is stolen and not recovered.
prevents you from driving, or if no suitable replacement cars are available, we'll instead reimburse your travel costs up to £420.
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Replacement vehicle cover is an optional extra, so you'll only have it if you added it when you bought your car insurance.
To check whether you have this cover, log in to your customer account via our website. You’ll find all your policy documents there, including your policy schedule, which will list all the cover that you have with us.
For the full list of what is and isn’t covered, please check the vehicle replacement policy wording and insurance product information document – you can find both in your customer account if you have replacement vehicle cover. Some situations are not covered by replacement vehicle cover.
replacement vehicle charges beyond 21 days of use.
the insured person was under the influence of alcohol or drugs when the accident happened, or if they were breaking the law.
accidents that aren't reported under your car insurance policy.
we've accepted your claim and declared your vehicle a total loss.
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Thinking about making a claim?
Our replacement vehicle team are available 24 hours a day and you can contact them by calling 0330 0600 675. Replacement vehicle cover is an optional extra, so you'll only be covered if you added it when you bought your policy. If you're unsure, log in to your customer account and check your policy schedule.
Our replacement vehicle cover will provide you with an alternative car that has a similar engine capacity to your insured vehicle, but not exceeding 2000cc.
You may use this car for up to 21 days per claim.
Unfortunately, from time to time, there could be a lack of replacement vehicles available in our network. We understand that waiting for a vehicle to become available is not convenient, so we instead offer our customers with replacement vehicle cover financial reimbursement for travel costs, up to a maximum of £420 per claim.
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Get financial support if you or your partner are seriously injured in a car accident.
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Help recover uninsured losses and access expert legal support after a non-fault accident.
Cover the cost of replacing lost, stolen or damaged car keys and locks.
