Personal accident cover

If you or your partner are seriously injured, or lose your life in an accident while getting into, out of, or travelling in your car, this cover provides a financial benefit.

Personal accident cover

What is personal accident cover?

Personal accident cover is there for you, and anyone else in your insured car, who is involved in an accident. While all of our policies include some core level personal accident benefits, our upgraded personal accident cover comes with a range of extra support.

We cover death or serious injury benefits up to a maximum of £250,000 per claim and £50,000 per person. We also provide emergency dental expenses, a hospital dial benefit, stress counselling and physiotherapy as other benefits.

What’s included with personal accident cover?

If you choose our upgraded personal accident cover, you have access to the following benefits:

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    Hospital daily benefit

    We will cover up to £100 for each complete 24-hour stay in hospital resulting from an accident, with a maximum claim limit of £3,000 (please note that the first 24-hour stay is excluded).

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    Stress counselling

    Following an accident, you’re entitled to claim for up to five stress-counselling sessions with a qualified counsellor, with a claim limit of £500.

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    Physiotherapy

    After an accident, you’re covered for up to five physiotherapy sessions with a qualified physiotherapist, with a claim limit of £500.

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    Emergency Dental Expenses

    You can claim up to £250 back for emergency dental treatment for your natural teeth within 7 days of the accident, after the first £25 of the claim.

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    Serious injury benefits

    In the event of a serious accident, personal accident cover provides benefits of up to £50,000 for accidental death, loss of sight, loss of limb, or permanent total disablement.

How do I check if personal accident cover is included in my car insurance?

All Policy Expert car insurance policies include core personal accident benefits, details of which are found within your policy wording.

To check whether you have our upgraded personal accident cover, log in your customer account to your view your policy schedule.


Upgraded personal accident cover is an optional extra that must be added when you buy your policy. It includes benefits such as physiotherapy, dental expenses, a hospital daily benefit and higher levels of serious injury benefits. If you need help finding your documents, our team will be happy to help.

What isn’t protected by personal accident cover?

Unfortunately, some things are not covered by personal accident cover.

  • We can’t cover:

    any claims resulting from suicide, suicidal attempts or self-injury.

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    We can’t cover claims where:

    the insured driver was under the influence of alcohol or drugs, or involved in criminal activity.

  • Injuries that happen when the insured person is

    riding on a motorcycle, moped, or in any kind of race, track-day, or motor-trade event are not covered by personal accident.

  • We can’t cover claims if the vehicle was

    being used for private hire, or if the accident occurs while the person involved in any armed force services or operations at the time.

How do I make a personal accident claim?

Thinking about making a claim?

Our personal accident claims team are available 24 hours a day and you can contact them by calling 0330 0600 674. If you're making a motor insurance claim, you can also ask about making a personal accident claim when you register your claim. Personal accident cover is an optional extra, so you'll only be covered if you added it when you bought your policy. If you're unsure, log in to your customer account and check your policy schedule.

Personal accident cover FAQs

Can I claim for dental expenses with personal accident cover?

If you have our upgraded level of personal accident cover then yes, you can. We will pay up to £250 for emergency dental treatment for your natural teeth within 8 days of the accident, after the first £25 of the claim.

Does any insurance help if I’ve hurt my back after a car accident?

Yes, if you have Policy Expert’s upgraded personal accident cover. This cover allows you to claim back up to five physiotherapy sessions with a qualified physiotherapist, with a claim limit of £500, if you have been in a car accident in an insured vehicle.

Explore our car insurance optional extras

Motor Legal Assistance

Motor Legal Assistance

Help recover uninsured losses and access expert legal support after a non-fault accident.

Key Cover

Key Cover

Cover the cost of replacing lost, stolen or damaged car keys and locks.

Excess Protection

Excess Protection

Claim back your policy excess after an approved insurance claim, up to your cover limit.