Our newly refurbished contact centre in Motherwell provides an environment of collaboration and teamwork.
The Motherwell office is packed full of opportunities to deliver exceptional service to customers and progress your career.
Location: Eurocentral, Motherwell
Getting to the office:
Who works here
Our talented customer facing teams in Motherwell are responsible for assisting our car insurance operation.
- New Business
- Customer Service
- Learning and Development
Helping you thrive
Everyone who joins our team in Motherwell goes through an induction programme delivered by our team of dedicated coaches.
This process is designed to ensure you have all the skills and knowledge necessary to add value in your role.
During your induction, you’ll get to know the world of insurance, our products and how we deliver an exceptional customer experience.
Training will be delivered in a variety of ways: including both face to face and online sessions. You’ll always be in a safe and supportive atmosphere to help you get the best out of your induction.
Don’t worry, after your induction there’ll be plenty of people around to provide you with support and answer any questions you have.
We want to help you progress and build your skills to get you where you want to be. Here are the key highlights of our learning and development programme:
We’re passionate about helping you to develop your industry knowledge – and recognise the value of professional qualifications. Which is why we offer a range of opportunities to study towards CII qualifications.
Our online Learning Management System also offers an extensive range of personal development topics in the form of eLearning.
On the job learning plays a key part in role development. Your buddies, team managers and learning and development colleagues will support you every step of the way through further training and refresher sessions.
Access to mental health support
Health and wellbeing scheme
Free fruit and healthy snacks
Free lifestyle discounts
Excellent reward and recognition scheme
Regular social events