Our Trusted Partners

We work with a number of partners to find our customers the right cover, and to ensure we provide our customers with a great service.

Partners listed as of September 2020.

We partner with trusted insurers and re-insurers to provide our customers with a wide choice of products for their insurance needs. If a customer purchases a policy involving any company listed, we will pass their information to the partner so the policy can be fulfilled.

Partners

Product(s)

QIC Europe Limited

Home Insurance, Car insurance, Home Emergency and Legal Expenses insurance

Flood Re

Flood re-insurance for certain home insurance policies

Ageas Insurance Limited

Car insurance, Van insurance

Accredited Insurance of Europe (AIEL)

Car insurance

Axa Insurance UK plc

Car insurance, Van insurance

Aviva Insurance Limited

Car insurance, Van insurance

Broker Direct plc

Car insurance, Van insurance

Covea Insurance plc

Car insurance, Van insurance

Eridge Underwriting Agency Limited

Car insurance, Van insurance

ERS – ERS Syndicate Management Limited

Car insurance

Highway – Highway Insurance Company Limited

Car insurance, Van insurance

Kitsune – Kitsune Associates Limited

Car insurance, Van insurance

Markerstudy – Markerstudy Insurance Services Limited

Car insurance, Van insurance

Midas Underwriting Limited

Home insurance, Car insurance, Van insurance

Liverpool Victoria Group of Companies(LV)

Car insurance, Van insurance

Octane – Octane Underwriting Limited

Car insurance, Van insurance

Premier – Premier Underwriting Limited

Car insurance, Van insurance

Pukka – PUKKA Insure Limited (underwritten by Gefion)

Car insurance, Van insurance

UK General Insurance Group Limited

Tools in transit insurance

Sabre – Sabre Insurance Company Limited

Car insurance, Van insurance

Stabilis MGA Limited

Car insurance

Zurich Insurance plc

Car insurance

XS Direct – XS Direct Insurance Brokers Limited

Car insurance

Business & Domestic (underwritten by Acasta European Insurance Company Limited)

Excess Protection

Call Assist (underwritten by DAS Insurance)

Motor breakdown insurance

Keycare Limited

Key cover

Watford Insurance Company Europe Limited

Replacement vehicle & personal accident cover

Payment Processing Partners

When a customer pays for a policy on the Policy Expert website their payment information is processed by an external company, regulated by the Financial Conduct Authority. We work with finance partners, who process credit and debit card payments, and provide direct debit financing.

Partner

Service

Paysafe

Process customer credit and debit payments, and store the payment information if the customer has chosen to auto-renew their policy. If at the point of renewing a policy the customer’s card has expired Paysafe is able to retrieve the customer’s new card details so a payment can be taken with minimum disruption to the customer.

Worldpay

Process customer credit and debit payments and store the payment information if the customer has chosen to auto-renew their policy. If at the point of renewing a policy the customer’s card has expired Worldpay is able to retrieve the customer’s new card details so a payment can be taken with minimum disruption to the customer.

Premium Credit (PCL)

Process and manage customer direct debit finance and payments

Close Brothers Premium Finance (CPF)

Process and manage customer direct debit finance and payments

Claims Information and Credit Reference Partners

When a customer requests an insurance quote their details are checked with a credit reference agency and the Claims and Underwriting Exchange service for identity verification and fraud prevention. The partners we work with are listed below.

Partners

Service

TransUnion Information Group

Credit reference agency used for the purpose of identity verification and fraud prevention, their search may appear on a customers credit report whether or not the quote proceeds, but will not impact the customers credit history. The TransUnion Privacy Policy is available on their website: www.transunion.co.uk/legal-information/bureau-privacy-notice

Claims and Underwriting Exchange (CUE)

CUE holds a record of incidents reported to insurance companies by policyholders and third-party claimants and provides validation of the information provided by the customer, both about the customer and about any other person named on the application, against the information held on CUE and against other databases hosted by IDSL. Insurers may use this information to consider whether to accept the risk. For details relating to information held about customers on the Claims and Underwriting Exchange please visit mib.org.uk/managing-insurance-data/mib-managed-services/cue-miaftr/

LexisNexis Risk Solutions

Act as an intermediary between Policy Expert and both our credit reference agency (TransUnion) and the Claims and Underwriting Exchange (CUE), passing the customers data to both services, and then passing the response back to Policy Expert. In addition we use the following Lexis Nexis services: Policy Insights, Risk Insights, Attract, No Claims Discount Module and Quote Intelligence You can view their privacy policy here.

Additional partners

We also use trusted suppliers who provide us with necessary services for supporting our customers, for example print and mailing companies, IT support services such as cloud servers, and claims administration services. If you would like more details of these suppliers please get in touch via our contact page.

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