We are listening

Policy Expert believes in the power of listening. We know that we can learn a great deal from our customers. Direct feedback from you is invaluable when we plan and build our policies.

After all, you know best about what works for you and what doesn’t. So the more you tell us, the more flexible, responsive and innovative we can be. Please don’t hold back. Be as frank as you like and we’ll do our best to make it happen.

Policy Expert: We are listening

Your ideal policy excess:

How much would you pay before making a claim?

  • Nothing

  • Less than £100

  • £100 to £200

  • £200 to £400

  • £400 or more

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Covering your loss:

How do you calculate your home's contents value?

  • I guess

  • I think of my most expensive items and add a bit

  • I make a list and add it all up

  • I use the value I used last year

  • I select the minimum cover level available

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