average customer rating for our claims
(from 25 reviews 1)
average customer rating for our service
(from 3,412 reviews)
of our customers are happy to recommend us
(from 5,265 reviews 1)
of customers save money when they switch to Policy Expert
(from 1,744 survey responses**)

Some customer reviews for our service

(from 3,412 independent TrustPilot reviews)
5 5/5 Brilliant as always
The operative I spoke to was very helpful. I needed to discuss things with my husband and arranged for him to call me back next morning - trouble was I then had to drive someone to hospital so I couldn't take his call. No matter - when I phoned in the afternoon - all apologetic for missing his call - he was great - and finished off my insurance renewal without delay. I intend to continue using Policy Expert in future.

4 4/5 Renewal
I have never made a claim so I don't know how good you are but you have excellent rates and mannerly efficient staff.

4 4/5 Renewal Cover
Got a fantastic deal from Policy Expert after informing them I would not be renewing my policy after having done for 2 consecutive years. They matched and exceeded the cover I was being offered by others and my payments are £10 cheaper per month than they were previously quoting to continue with my previous policy. I am giving them 4 stars instead of 5 only because of not being offfered the best deal immediately, but I give them 5 stars + for the quality and preciseness of the customer service they provided me with.

5 5/5 Nothing to complain about.
Cheapest and best policy. Everything included. Friendly helpful customer service.

Car Insurance

Safer drivers save more

Travel Insurance

Stress-free Travel Insurance

Refer a Friend

And get £25!

Find a product that's right for you from Policy Expert, or from one of our providers

Policy Expert logo
Aviva Insurance logo
Axa Insurance logo
Ageas Insurance logo