average customer rating for our claims
(from 25 reviews 1)
average customer rating for our service
(from 2,276 reviews)
of our customers are happy to recommend us
(from 4,190 reviews 1)
save when switching to Policy Expert
(from 1,873 reviews)

Some customer reviews for our service

(from 2,276 independent TrustPilot reviews)
4 4/5 Reasonable but could do better.
The service was good but I had to ring up to find out what my new quote was for this year. I always thought that your present insurer had to inform you 30 days prior to your insurance policy running out. The excuse I was given was that you needed some new information, but the questions were the same as I normally answer.

5 5/5 Good Cover, Great Price
2nd year with Policy Expert home ins.The cover seems to be fine for our needs & after a favourable price last year the renewal quote was even cheaper,& as we were rewarded with free home emergency & legal cover made it win win. For the first time needed to use the home emergency cover last year(water running down lounge wall) & it was without fault, easy to use, helpful assistance & a plumber arrived just over an hour later-on a day we were leaving for a weekend away.

4 4/5 Pleasant phone communicator
Clear letter followed by phone communication gave me time to consider with pressure. Good deal.

5 5/5 Excellent all round company.
You never know how good an insurance company is until you have to make a claim, I can honestly say that our experience regarding a water ingress problem was dealt with great care, and consideration and in a speedy but professional manner.

Car Insurance

Safer drivers save more

Travel Insurance

Stress-free Travel Insurance

Refer a Friend

And get £25!

Find a product that's right for you from Policy Expert, or from one of our providers

Policy Expert logo
Aviva Insurance logo
Axa Insurance logo
Ageas Insurance logo