96%
average customer rating for our claims
(from 25 reviews 1)
84%
average customer rating for our service
(from 3,412 reviews)
92%
of our customers are happy to recommend us
(from 5,265 reviews 1)
93%
of customers save money when they switch to Policy Expert
(from 1,744 survey responses**)

Some customer reviews for our service

(from 3,412 independent TrustPilot reviews)
5 5/5 Brilliant as always
The operative I spoke to was very helpful. I needed to discuss things with my husband and arranged for him to call me back next morning - trouble was I then had to drive someone to hospital so I couldn't take his call. No matter - when I phoned in the afternoon - all apologetic for missing his call - he was great - and finished off my insurance renewal without delay. I intend to continue using Policy Expert in future.
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4 4/5 Renewal
I have never made a claim so I don't know how good you are but you have excellent rates and mannerly efficient staff.

4 4/5 Renewal Cover
Got a fantastic deal from Policy Expert after informing them I would not be renewing my policy after having done for 2 consecutive years. They matched and exceeded the cover I was being offered by others and my payments are £10 cheaper per month than they were previously quoting to continue with my previous policy. I am giving them 4 stars instead of 5 only because of not being offfered the best deal immediately, but I give them 5 stars + for the quality and preciseness of the customer service they provided me with.
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5 5/5 Nothing to complain about.
Cheapest and best policy. Everything included. Friendly helpful customer service.

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