Quite happy with the service
Mr Thomas, Anglesey
There were 2 separate issues at our house during some high winds. First, the slate sections of the roof came off, and there was also damage to one of our outbuildings caused by some large conifers with lose roots. The conifers were damaging the roof and walls and the branches were pushing the wall in.
I phoned Policy Expert to report the damage and then got 2 estimates for the repairs. The surveyor came around, looked at both the problems, and agreed to the estimate we’d received.
It took around 2 weeks, and the claim was agreed and sorted. We’ve now removed the conifers and repaired the damage to both the roof and the outbuilding.
I was quite happy with the service I received and everyone I spoke to who dealt with my claim was really helpful.
Understanding Home Insurance
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