Paid in full
Mr Batty, Banstead
During some bad weather, I suffered storm damage to part of my roof over night. I made repairs to temporarily fix the problem, and called to make a claim the next day. The assessor came out within a couple of days and assessed the damage both inside and out. He was happy with the repairs I’d made and agreed the claim on the spot.
I received an email a few days later confirming that the claim would be paid in full. I had the money in my bank account within 3-4 weeks. The whole process was uncomplicated, with no long forms to fill in, and everyone I spoke to was more than helpful.
I have since recommended you to other people I’ve spoken to and would be glad to continue to do so.
Understanding Your Policy
It’s vital to take a really close look at the small print when you take out Home Insurance cover to ensure you don't get caught out.
Many people own ‘valuables’ of some sort, and these items need to be treated a little differently when it comes to your Home Insurance.
Accidental damage insurance, as part of your home insurance, is there to ensure you can afford to replace or repair the damaged items.
Building up what’s known as a ‘no claims discount’ means you pay less for your Home Insurance than you would if you didn’t have one.
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