Policy documentation

Thank you for purchasing your home insurance cover with Policy Expert. The Key Facts document gives a summary of key covers and exclusions. The Policy Wording is the full contract document. If you’re already a customer, please login to find your Home Insurance documents applicable to the policy you have purchased.

Additional Cover documents

Home Emergency

Open all day, every day, 365 days a year, our Home Emergency providers are with you when you need them.

Important points to note on your cover:

  • If your primary heating system is more than 15-years old the Primary Heating System (section 3) detailed in your policy wording is excluded.
  • Claims within the first 48 hours of cover will be declined unless you have continuous Home Emergency cover from another provider that will be cancelled when our policy starts.
  • If you are purchasing a ‘contents only’ policy you must have a buildings insurance policy with another provider. Proof may be required in the event of a claim.