Why work at Policy Expert

We're proud to be the number one customer-rated home insurance provider. Our success depends on our people, so we’ve got a great package for you

Careers with us

Our culture

We’re a young and dynamic business with open plan offices where ideas are shared and feedback to senior management is actively encouraged. The communication goes two ways, with regular company updates sharing the vision, plan and market trends.

Effort and dedication are recognised and rewarded, and staff are encouraged to advance their careers, whether that is into management roles, or more specialised areas of the insurance industry.

Reward and recognition

We want to shout about our best employees, so we hold monthly award ceremonies, to celebrate their outstanding efforts and achievements. Both individual and team performances are taken into consideration for the monthly incentives, which could be anything from winning a spa break for two to team outings to Alton Towers or Harry Potter World.

Everyone needs a bit of downtime, so we’ve set up a dedicated games area where you can play table tennis, pool or air hockey, or simply take a break in our chill out zone. We also hold regular social events, including a summer barbeque for all the family and, of course, a fabulous Christmas party!

It’s not all about the social aspect though – we know a healthy work-life balance is critical to employee wellbeing, so we work hard to get the balance right for everyone. We also provide employee benefits such as a pension, advice phone lines and free healthy snacks to keep our staff happy, both physically and mentally.

Learning and development

We want to build our employees up so they can achieve their goals, whatever they are. To do this, we offer monthly development sessions with line managers to talk about how to improve their current performance, as well as what is needed to achieve long-term goals.

We’ve also got a great L&D team, who use a range of learning tools, ranging from interactive learning platforms to courses leading to industry recognised qualifications to help everyone get the most out of training.

We believe that the best managers are those that understand our products, our processes and our ethos from the inside out, so we’ve put programs in place to help our most talented employees move up the ladder. These include:

  • Apprentice Development Programme (ADP) – On the ADP, we teach the skills needed to make the leap into management, and coaching on how to put this into practice
  • Management Development Programme (MDP)– existing managers are also supported, through a programme that includes feedback from coaches and team members as well as classroom learning and role play.

Case studies


Lewis joined Policy Expert in 2014, after being recommended for the job by a friend. He rates the great atmosphere, and the way that hard work is rewarded through the monthly awards program.

Lewis took the opportunity to improve his career prospects, and joined our Apprentice Development Programme (ADP) in July 2016 and has since been promoted to a team manager. He describes life at Policy Expert as 'supported, financially beneficial, interesting, challenging and social'


Raj came to Policy Expert in 2012, attracted by the fast-paced nature of the workplace and the package on offer. She joined our ADP programme in August 2016 and is now a team manager.

For Raj, the best things about Policy Expert are the fantastic people working here, and the stability provided. For her, Policy Expert is 'fun, challenging, rewarding, and an opportunity for continuous learning and confidence building'

How to apply

If you’re interested in working for an insurance company with a personal approach to both customers and employees, then drop us a line at careers@policyexpert.co.uk.