Manage your policy

Stress-free Travel Insurance

Managing your insurance policies can sometimes feel a little over whelming. So we've made it as simple as possible.

For all queries please call us on:

0330 0600 603

  • Monday - Saturday: 9.00 - 17.00
  • Accessing your travel insurance policy documents

    You will receive your policy documents via email shortly after purchase. However, if you’d prefer, we can send your documents in the post. To request this, please call us on: 0330 0600 603

    Making changes or cancelling your travel insurance policy

    We understand your circumstances may change. To make a change to your existing travel insurance policy, or if you'd like to cancel please call us.

    Renewing your travel insurance policy

    We'll be in touch just before your policy is due to expire. However, if you'd like to speak to us before this please don't hesitate to call us.


    Our aim is to give you the highest standards of customer service, so we take any complaint seriously. If you are not happy with any aspect of our service please let us know.

    Please email us at or call:
    0330 0600 603