Quite happy with the service
Mr Thomas, Anglesey
There were 2 separate issues at our house during some high winds. First, the slate sections of the roof came off, and there was also damage to one of our outbuildings caused by some large conifers with lose roots. The conifers were damaging the roof and walls and the branches were pushing the wall in.
I phoned Policy Expert to report the damage and then got 2 estimates for the repairs. The surveyor came around, looked at both the problems, and agreed to the estimate we’d received.
It took around 2 weeks, and the claim was agreed and sorted. We’ve now removed the conifers and repaired the damage to both the roof and the outbuilding.
I was quite happy with the service I received and everyone I spoke to who dealt with my claim was really helpful.
Understanding Home Insurance
When you compare home insurance quotes, it can become a little confusing and it's all-too-easy to make false comparisons.
Contents insurance is there to make sure that if the worst were to happen, you wouldn’t have to pay to replace all your belongings.
Here’s how you should go about starting a claim and the best possible steps you should follow during a claim to ensure the outcome you want.
Under insuring your home and possessions may seem a reasonably sensible cost-cutting measure as a lower level of cover usually means lower premium
average customer rating for our service
average customer rating for our claims