Home Insurance

Fixed price cover until 2017*

Primo Insurance from Policy Expert. 5 Star rated by Defaqto
Primo Insurance

We'll fix the price of your Home Insurance for 2 years, so instead of your premium going up next year it will stay at the same low price*. Compare quotes now from our panel of hand-picked insurers.

We carefully select the insurers on our panel for their cover levels, price and claims service; to make sure you get the best possible quality for less. What you see is what you get - no hidden excesses or excessive fees. Flexible cover options whether you're after a combined home insurance policy or separate Buildings Insurance or Contents Insurance.

Why use Policy Expert?

Because we go further.

We've brought together a leading panel of insurers to bring you these benefits

  • 2 Year Fixed Premiums on selected insurers helping you save for longer
  • Quick & simple quote process
  • Compare multiple quotes from tried & tested leading UK insurance brands
  • Policy Expert support at every stage, including when you make a claim
  • Optional Extras to extend protection where you need it

Renewal premium higher than last year?

We guarantee the same low price next year at renewal*

  • After all, why should you pay more next year if you haven't claimed?
  • 95% of customers save money when they switch their Home Insurance to Policy Expert†
  • Our price guarantee means you'll pay the same low rate next year at renewal
  • Premiums are fixed at renewal, but don't worry it's not a 2 year contract
  • What if the price has gone down? We'll research the market for you at renewal time and if there's a better deal for you, you can have it!
†Number of customers who reported savings when they switched their Home insurance policies with Policy Expert, based on 1,873 survey responses carried out by QMetric Group Limited in Jan-15.

Standard features of a combined home insurance policy

Full details of what is and isn't covered can be found in the Policy Documents.

  • Contents Cover with 'New for Old' replacement which means you'll get an equivalent new item as a replacement. Find out more about Contents Insurance.
  • Buildings Cover that extends to your garden, driveway, garage, greenhouse or outhouse. Find out more about Buildings Insurance.
  • Alternative Accommodation Alternative Accommodation for your family and pets if your property becomes uninhabitable as a result of an insured loss.
  • Valuables & High Risk Item Cover for your most precious belongings when they're in the home. You'll need to tell us if you need to cover them when you're out and about.
  • Replacement Lock & Keys Cover if your house keys are lost or stolen.

Home Insurance Service Reviews

average customer rating for our service
(from 1,553 reviews)
4 4/5 good value for money
Excellent and easy clear website for insurance
4 4/5 Professional, yet friendly. Good price and good customer service.
Had problems with my payment, so after completing all the details l didnt want to go through everything AGAIN. By law they have to but he did it so fast l had to smile. Took my payment, whilst explaining extra benefits and their customer satisfaction rating. I will definately contact them when its time for my car insurance.
5 5/5 Great service and friendly staff too!
After inputting all my information on a comparison web site, Policy expert rang me back and guided me through the rest of the sign up process. The staff member was polite and friendly and clearly knowledgeable about the services and products. I would have no hesitation in recommending Policy Expert to anyone!
4 4/5 Great prices and smooth service
The prices with same cover as my old insurance were much better then I had been quoted by my regular insurer and the staff were clear in understanding my needs. Thank you
5 5/5 new customer staff were very helpfull and polite
new customer very pleased so far exelent staff very helpful plenty of information, and e/ mails keeping,me in touch exelent price very pleased. hope everything goes to plan iff help is needed.
5 5/5 Professional and Clear Explanation!
Very impressed with professional response to my query regarding Building and Contents Insurance, so much so that I accepted the quote and cancelled my existing like for like policy with a significant saving.
5 5/5 Customer Sevice
The customer service advisor was very helpful
3 3/5 completion of accepted policy confusing
After I had agreed a policy I was told that I would be transfered to another department to deal with the payment.After holding on for some time the line went dead I was phoned back and adviced there had been a problem and put on hold the same thing happened.I was phoned back and this time was transfered. There seemed to be some misunderstanding as to what policy I had been sold and had to go over the details until we came to the correct price that I had been offered I was at a point where I nearly cancelled the policy to go to another supplier.Very concerning experiance
5 5/5 class
Great service be definitely coming back for more. Keep up the great work
4 4/5 very good
Online experience was very easy.

Home Insurance Claims Reviews

96 %
average customer rating for our claims
(from 25 reviews)
5 5/5 First Class!

I would like to thank you for your communication with me over this claim.
I think the attention you have paid to my claim has been first class.
Thank you again

5 5/5 A personal thank you…

Just a short note to say a personal thank you for your prompt attention to my claim.
I am impressed by the willing attention to all matters leading to a prompt conclusion. Funds received today!

5 5/5 The service was outstanding

The service was outstanding from reporting the issue to resolving it last night. Can’t thank you enough.

5 5/5 Wow!

Wow! I’m so impressed! I never imagined this would be so straight forward, thank you so much for brilliant service

4 4/5 Quick response

This has been a very traumatic time which has been made easier with your quick response and efficiency. I really can’t thank you enough

5 5/5 Swift help and concern

Thank you for your swift help and concern, I really appreciates it and have been with this insurance for a few years and I’m pleased with everything that’s been dealt with

4 4/5 We can not thank you enough

We can not thank you enough for all your assistance and help

5 5/5 Policy Expert will always look after us

We want to thank Roy and all others at Trinity Claims Team who may be involved for the excellent service which we have received throughout the process of our claim.

There has been common sense, politeness, good will and fairness all the way.
And it has been carried out with speed too. Many many thanks.

Our house is now back to normal and we feel confident that Policy Expert will always look after us.

5 5/5 First ever claim

I’d also like to take this chance to say how overwhelmed I am with the speed with which you have dealt with my claim and the extraordinary level of customer service offered to me. This is the first time I’ve had to claim on my insurance and I’d like to say a special thank you to yourself, Toby and Alexia for making this process so much easier than I thought it would be.

4 4/5 Friendly and efficient

Just wanted to say thank you for your friendly and efficient handling our call this morning following our fire.
It was a frightening experience for us but you certainly helped.
Once again, thank you

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