Our History

Take a look at our journey

  • May 2011: Policy Expert Launch

    May 2011

    Policy Expert Launch

    Our first customer was a florist named Selina from Northampton. She was the best friend of our now Operations Director.

  • June 2011: In our first month we sold 60 policies

    June 2011

    In our first month we sold 60 policies

    We had 6 members of staff, and no coffee maker!

  • April 2012: #1 rated Home Insurance provider

    April 2012

    #1 rated Home Insurance provider

    It was a proud day at Policy Expert when our customer feedback sent us to #1 on ReviewCentre.com. It proved that our “customer first” approach wasn’t just a crazy pipe dream.

  • June 2013: Launched Travel Insurance.

    June 2013

    Launched Travel Insurance.

    In June 2013 we added another string to our bow with the introduction of our 3 Travel Insurance products.

  • October 2013: Introduced Car Insurance

    October 2013

    Introduced Car Insurance

    Following the success of our Home Insurance offering, we used our winning formula to introduce Car Insurance. Launching with 7 of the UK’s leading insurers.

  • February 2014: Opened our 2nd office in Milton Keynes

    February 2014

    Opened our 2nd office in Milton Keynes

    Our rapid growth meant we quickly outgrew our office, so we opened MK2 – our 2nd premises in Milton Keynes.

  • March 2014: Our first mention in the national press

    March 2014

    Our first mention in the national press

    Policy Expert received national coverage for our insight into the flooding that hit the UK. We were on page 4 of The Times newspaper

  • January 2015: Received our 5 Star Rating on Defaqto

    January 2015

    Received our 5 Star Rating on Defaqto

    Policy Expert Home Premier was given a 5 Star Rating by Defaqto - the UK's leading independent financial research company.

  • April 2015: Awarded the Crystal Mark by the Plain English campaign

    April 2015

    Awarded the Crystal Mark by the Plain English campaign

    All of our policy wordings and keyfacts documents were awarded the Crystal Mark by the Plain English campaign, for being in simple English and jargon free.

  • Dec 2015: Our research makes the front page

    Dec 2015

    Our research makes the front page

    The Evening Standard published Policy Expert’s study into pickpocketing on the front cover.

  • Apr 2016: Launch Flood Re

    Apr 2016

    Launch Flood Re

    We're now able to offer cover to homes most at risk of flooding in the UK.

  • Jun 2016: Policy Expert celebrate our 5th Birthday

    Jun 2016

    Policy Expert celebrate our 5th Birthday

    We celebrate our 5th birthday with a Family BBQ.